Service Bro
Service Bro — AI and a human fist-bumping

BUILT BY CONTRACTORS, FOR CONTRACTORS

AI when it should be. Human when it needs to be.

The AI Front Office for Home Service Companies

Service Bro answers customer calls, books appointments, and keeps customer conversations connected with your office team.

No Minute Bundles to Track. No Figuring It Out Alone.

FLAT MONTHLY PRICING

One monthly rate. No minute clock.

Your rate is agreed before setup. No per-minute phone charges, minute bundles, or surprise minute overages for your agreed plan. Any separately priced work is explained upfront.

See transparent pricing

WHITE-GLOVE ONBOARDING

A real person gets you set up.

We walk you through call handling, company rules, scheduling, and testing one-on-one before you're ready to go live.

See how onboarding works

AI phone answering, booking, and customer follow-up in one place

Appointment booking follows your company’s scheduling rules. Website chat captures leads and can help customers book, too.

AI Phone Answering

Answer customer calls and collect the service details your office needs.
Explore AI phone answering

After-Hours & Overflow

Cover nights, weekends, and busy periods, including urgent-call routing.
Explore after-hours coverage

Website Chat & Booking

Capture website leads through chat and help customers book when company scheduling rules allow.
Explore website chat & booking

Customer Reactivation

Reconnect with eligible existing customers through maintenance and seasonal outreach, subject to consent and opt-outs.
Explore customer reactivation

Customize Your Agent

Shape your agent’s answers, wording, and service policies, with updates you review and approve.
Customize your agent

Control Center

Review conversations, bookings, and campaigns. Call recordings and transcripts depend on availability, setup, and required notices and consent.
Explore the Control Center

Built around your rules—not a generic answering script.

Your company defines scheduling priorities, service policies, and when a live representative should take over. Actual customer questions can guide updates you review and approve—not automatic policy changes. Shared customer information connects phone, website, and booking conversations.

See how Service Bro works

Frequently asked questions

Service Bro is a customizable AI front office for home service companies, connecting phone answering, appointment booking, website chat, and existing-customer outreach with your office team.

No. A CRM is optional. You may use Service Bro’s native calendar, Google Calendar, Microsoft/Outlook Calendar, or supported CRM integrations. Availability and setup requirements vary by connection; not every CRM is supported.

Service Bro can transfer to a live representative, take a message, or create a follow-up for your team, depending on your approved setup.

Your team can review available conversation history, booking outcomes, and follow-up activity in the Control Center. Call recordings and transcripts depend on availability, your setup, and applicable consent and legal requirements.

No. Service Bro is a flat monthly subscription. You don't buy minute bundles or receive per-minute overage charges for your agreed plan. Your pricing is confirmed before setup.

Yes. We guide you through your setup one-on-one, from call handling and scheduling to testing before launch.

Join the Service Bro waitlist.

Get updates as Service Bro opens to more home service companies.

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