Service Bro

Contractor-Trained Customization

Customize Your Service Bro AI Agent for Your Company

Service Bro learns how your service company operates because your company defines the answers and handling choices it should use. Real customer questions are collected from calls and chats, and you decide the approved response.

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Direct answer

Set your AI agent's answers to match your company

A customizable AI receptionist for contractors uses your company's approved answers, terminology, service information, booking choices, and handoff rules instead of one generic script for every business.

Your services

The work you actually perform, described the way your office describes it.

Your policies

How your company prefers to handle common customer questions and requests.

Your wording

The explanation and response your company wants customers to receive.

You approve every answer

Real customer questions become answers you approve

Questions collected
Illustrative

Do you service my area?

Asked on phone and chat

What does a service call cost?

Asked on phone

Do you offer maintenance plans?

Asked on website chat

Sample content shown for illustration only.

Questions are collected from AI phone answering and website chat. Approved answers never change on their own.

  1. 1

    Review the question

    See the real question a customer asked on a call or chat.

  2. 2

    Write the response

    Approve the wording your company wants customers to hear.

  3. 3

    Use it going forward

    The agent uses that approved answer until your company updates it.

Ongoing

Keep your agent up to date and your team in control

Update as your business changes

Adjust answers when services, coverage areas, hours, pricing approach, or policies change, including seasonal changes. Coverage windows, scheduling, and transfers can be adjusted too.
See how setup works

A person takes over when needed

On calls, Service Bro can transfer to a live representative or take a message. Afterward, review the full audio and transcript of recorded calls; recording depends on your setup and the required notices and consent.
See the Control Center

Frequently asked questions

No. Service Bro collects the questions your customers actually ask and presents them to you. Your company decides the answer the agent should use going forward.

They come from real phone calls and website chat conversations handled by Service Bro, so you are reviewing what customers are genuinely asking your business.

Yes. Answers can be updated as your services, coverage, pricing, or policies change, and the agent uses the current approved response.

Yes. For recorded Service Bro calls, open the full audio and transcript in the Control Center; recording availability depends on your setup and the required notices and consent. Website chat conversations are preserved too.

Join the Service Bro waitlist

Join the waitlist to hear when Service Bro opens to more home service companies.

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