About Service Bro
Built in the Trades. Engineered for Your Business.
We combined real experience running a service company with custom AI engineering to build technology that works around your business—not the other way around.
BUILT BY CONTRACTORS, FOR CONTRACTORS
Two perspectives. One partnership.
Our Trade Experience
Nearly 20 years in HVAC. More than 13 years owning and operating an HVAC company that we still run today. We understand the demands on your office because we deal with them ourselves.
Our AI Engineering Experience
Our engineering background comes from creating custom AI solutions for businesses. We bring that expertise together with hands-on trade knowledge to solve real operational problems.
Together, we built Service Bro.
How It Started
- 01
We Connected
We met through a business referral group, bringing together experience running an HVAC business and developing custom AI solutions.
- 02
We Started Building
Our first project brought inbound answering, customer outreach, and website chat into an HVAC office to help during busy periods and free up our customer service team.
- 03
We Saw a Bigger Opportunity
Making those tools work together meant juggling several platforms. We knew there had to be a better way, so we joined forces to build Service Bro as one connected solution for other service companies.
TESTED IN OUR OWN OFFICE
When We Knew It Could Work
Customer calls were turning into appointments on our calendar without our office needing to answer or book them.
Our team was understandably skeptical at first. Would AI create extra work? Would customers accept it? Seeing those bookings happen in our own company showed us how this technology could help.
We built Service Bro to support your team, not replace it.
What You Can Expect From Us
Built Around Your Business
You already know how you want your company to run. We focus on technology that adapts to your processes.
People Still Matter
AI should take repetitive work off your team's plate and bring in a real person when the situation calls for one.
Care in the Details
We originally built these tools for our own company. That same attention carries into personal onboarding and clearly agreed flat monthly pricing.
OUR MISSION
Helping the
Trades Thrive
We want Service Bro to become one of the best AI platforms for home service companies—not just because of the technology, but because it helps owners run stronger businesses. Our goal is to help you improve productivity, make better use of opportunities, and build a healthier bottom line.
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Join the waitlist to hear when Service Bro opens to more home service companies.
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