Website Chat & Booking
AI Website Chat and Booking for Service Companies
Built for HVAC, plumbing, electrical, and other service contractors. Website visitors ask questions, receive your company-approved answers, and book configured appointments—and the full chat is preserved for your team to review.
What is AI website chat for contractors?
AI website chat for contractors lets website visitors ask questions, receive company-approved answers, and book appointments using your company’s booking rules. Website chat is included in Service Bro Answer and Engage.
On your site
Answer website questions and book appointments through chat
Service Bro website chat gives customers another way to ask questions and move into a configured appointment without waiting for a traditional contact-form callback.
Company-approved answers
Booking in the conversation
Transparency
Review website conversations in the Control Center
Your team can read the full website chat to see exactly what the customer asked and what Service Bro said in the Control Center alongside your Service Bro phone conversations. For recorded Service Bro calls, your team can also review full audio and transcripts. Recording depends on setup and the required notices and consent.
Conversation started
Website visitor
Question answered
Company-approved response
Appointment booked
Configured appointment
Full chat preserved
Review the complete conversation
Sample content shown for illustration only.
Frequently asked questions
Join the Service Bro waitlist
Join the waitlist to hear when Service Bro opens to more home service companies.
Join Waitlist